FAQs

Got a question about Minifig Kingdom's custom LEGO®-compatible minifigures, delivery or returns? You'll find the answers to our most common questions below. If you can't find what you need, email us at hello@minifigkingdom.co.uk.

About Our Minifigures

Are your minifigures compatible with LEGO® bricks?

Yes. Our custom minifigures are designed to connect with standard LEGO® studs, baseplates, bricks and accessories, so you can add them straight to your existing sets, scenes and display shelves. Read our LEGO® compatibility guide for more detail.

Are these official LEGO® products?

No. Our minifigures are custom, LEGO®-compatible figures made by a third-party manufacturer. LEGO® is a trademark of the LEGO Group, which does not sponsor, authorise or endorse this website.

Which characters do you sell?

We stock custom minifigures from across film, TV, sport and pop culture, including:

We also stock anime characters and more, with new figures added regularly. Browse all minifigures.

Delivery & Shipping

Do you offer free delivery?

Yes. We offer free UK delivery on orders over £12. Delivery options and costs for Europe and the USA are shown at checkout. See our delivery information for full details.

How long will my order take to arrive?

UK orders are usually dispatched within 1–2 working days. If a figure needs restocking from our manufacturer, delivery can take around 7–14 days from the date of your order. European orders typically arrive 5–10 days after dispatch, and US orders 7–14 days after dispatch.

Where do you ship to?

We dispatch from the UK and currently ship to the UK, Europe and the USA.

Can I track my order?

Yes. You'll receive tracking updates by email once your order is dispatched. For international airmail, tracking usually becomes available once your order reaches the destination country, depending on the carrier.

Returns & Refunds

What if I'm unhappy with my order?

Get in touch and we'll do our best to put things right. You can request a change-of-mind return within 14 days of receiving your order, and faulty, damaged or missing items are covered under UK consumer law. See our returns & refunds policy for full details.

What if an item is damaged or missing?

Email hello@minifigkingdom.co.uk with your order number and, where possible, photos of what you received. We'll investigate and sort it out.

Contact Us

How can I contact you?

Use our contact form or email us at hello@minifigkingdom.co.uk, and we'll get back to you as soon as we can. You can also read more about us.